Buzzers.com

We want all of our customers to be 100% satisfied with our buzzers so we accept refunds and exchanges.
Returns
If 30 days have gone by since your purchase, there will be a 15% restocking fee.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 
To complete your return, we require a receipt or proof of purchase.  
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
pickmegames@buzzers.com.
  
Shipping
To return your product, you should mail your product to: Groupics.com Inc. 400 Ivy Crescent Chesapeake, VA 23325. Please e-mail us at pickmegames@buzzers.com before returns.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Customer Testimonials

"Thanks for putting the fun back in teaching and learning." Helen

"My students love answering homework questions using your buzzers and software." Jill

"Because of your buzzer game, employees are not going to sleep during training sessions. Thanks." Lil

"Your buzzers make training fun." Harry

"Your buzzer system has provided a great way to get teenagers interested in bible study and church activities." Cecil